Tendencias y Estudios / Energía que transforma

Customer Impact – Keeping Customers at the Center of Grid Modernization

The SEPA grid modernization framework is an industry wide view of technology, policy, customer, and business model concepts that regulators and utilities should consider as part of grid modernization planning. 

Constructed as a four part series, each brief explores SEPA’s lessons learned and recommended approaches around key topics impacting grid modernization. The four part series includes Part 1: “NWA – Incorporating NWAs into Your Grid Modernization Program,” Part 2: “Customer Impact – Keeping Customers at the Center of Grid Modernization,” Part 3: “Microgrids – The Role of Microgrids in the Regulatory Compact,” and Part 4: “Pilot Projects – How to Establish a Successful Grid Modernization Pilot Project Program.”