Tendencias y Estudios / Digitalización

Inclusive smart cities Delivering digital solutions for all

As urban populations grow increasingly diverse, many cities are turning to technology and smart city solutions to build more livable environments and improve the delivery of public services. These initiatives have the potential to expand access to city services, improve public engagement, and spur economic growth.

This article explores the relationship between technological innovation and inclusion in today’s cities. Based on research, interviews, and engagement with city leaders around the world, we outline approaches that municipal governments can apply to make digital solutions more accessible and useful for their residents.